FAQs - Shyama Gems

Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

International, Domestic (Express and Standard Shipping)

Do You Ship Internationally?

Yes! World Wide Shipping Available

How Long Will It Take To Get My Package?

All Express shipments are sent through reputed courier service providers such as DHL, USPS, UPS, or FedEx service depending on Country and Location, which usually delivers in 5-7 business days. We use DHL e-commerce for standard Shipping, usually delivers in 18-20 days business days. Domestic Shipping in 2-3 business days

PAYMENT

What Payment Methods Are Accepted?

We accept all major Credit and Debit Cards. Our Pay Pal account ID is: shyamagem@gmail.com, Telegraphic Transfer – TT Email us at: info@shyamagems.com for more information and Bank Details.

Is Buying On-Line Safe?

Yes! Buying from Shyama Gems is very safe . Read Terms and Conditions for more.

Order & Retunrs

How do I place an Order?

Any Member who wishes to purchase an item from the Website can choose from the selection of GEMSTONE available on the Website and add it to the shopping cart. All orders are considered complete only after the payment has been received by SHYAMA GEMS

How Can I Cancel Or Change My Order?

Please mail us at : info@shyamagems.com

Do I need an account to place an order?

Only registered Members can make purchases online. If a User wishes to make the purchase, the User will be required to register with the website after adding the item to the shopping cart.

How Can I Return a Product?

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 3 days of receiving your order. “Money-back Guarantee” You can return your product for store credit, a different product, or a refund to the 90% payment method.

A choice of Elegance